Frequently Asked Questions

There are many, many reasons why its the right move, but perhaps the most relevant questions to determine "why" of "if" are: do you have an idea, product, service or good that you would like others to know about? Do you need more contacts, leads or sells? Does your competitor have a one?

If you answer is yes to any of these questions then you must have a website to promote, showcase, communicate, and get in contact with your audience.

Currently: what our estimate describes is what the cost is going to be.

During construction: same as what we already estimated. The only time we change pricings is when a client adds things while we're developing.

After: none.

Please bear in mind things like domains, hosting, certificates, and the like, in most cases, have a yearly renewal cost that varies from one provider to another. We can look it up for you. As for Online Survival, we do not have hidden costs nor monthly/yearly fees.

As we believe in communication and transparency, we'll talk about it and come to an agreement.

In some instances, if there is a change to our original estimate, we can always adjust it and deliver what you're looking for.

Call us at (323) 535-2159.

E-Mail us at info@onlinesurvival.net with your request.

You can also use our Contact Page to send us a message.

Monitoring and reporting from Google comes with your website when built by Online Survival. This way you can always check how is it performing.

Here are some other ways to find out:

• Certain Social Media networks also can provide their reporting system. Most of them are free. An example would be Facebook and their "pixel".
• Other resources: there are quite a number of sites that can monitor visits to your web page, some of them charge, others give that as a free service - though most of them use Google and/or Bing as the source of data.
• Paid services: there are a number of companies that provide this monitoring service on a fee-based plan. Once again, the great majority use Google's engine to pull the data from, and then create their custom reports for you.

We won't fail because:

1. Reputation. In the end, your reputation is what protects us and is all you have when doing business. About 80% of our business comes from referrals because we make sure the project gets completed to the client's satisfaction.

2. Cost & Income. Typically, we get paid in 2 installments: 50% when hired and 50% once finished. It is in our best interest to complete your project fast and well done.

You can also review real Customer Testimonials and see what our clients think about their interactions with Online Survival.

Absolutely.

All the websites we build are responsive and work perfectly well on any computer and mobile devices.

We can provide maintenance to any website we've built.

If you need maintenance to a site built by another person or company, we'll be glad to take a look into it and provide you with an estimate.

Yes, we do design logos. In fact, we do full Graphic Design.

You can check some of our designs in our Case Studies page.

This is something we have done numerous times when a customer finds that is just better to do a new site rather than trying to "fix the old one".

We can re-design or re-do your website. Let us know what is needed and we'll get it done.