FAQs

Below you'll find answers to Web Design and SEO Services frequently asked questions we hear from time to time.

Answers to Frequently Asked Questions

In many cases, when looking to build a website, get a logo designed, or get SEO services there are always questions. Here you'll find answers to some of those.

If the answer you need is not listed here, use our Contact Page or just pick up the phone and call us, we'll be glad to hear from you.

How can you help me get a website or with my web design?

This is a process we've developed, based on experience, which has proven successful.

  • Understand what is needed and wanted.
  • Provide you with an estimate based on your needs/wants, along with experience-based recommendations and best practices.
  • Once we have an agreement we'll get to work and present a mockup of your website based on the information we gathered during our communications and on the previous steps.
  • We'll now complete your website development - along with your text, video, social media connections, images, etc.
  • You'll now have the opportunity to perform a live review of your website. During this step, we'll make any edits where needed and get it finalized.
  • Launch!
Why should I have a website?

There are many, many reasons why its the right move, but perhaps the most relevant questions to determine "why" of "if" are: do you have an idea, product, service or good that you would like others to know about? Do you need more contacts, leads or sells? Does your competitor have a one?

If you answer is yes to any of these questions then you must have a website to promote, showcase, communicate, and get in contact with your audience.

What's the cost of web design now, during and after construction?

Currently: what our estimate describes is what the cost is going to be.

During construction: your Web Design Estimate will cover you during the production phase. The only time we change prices is when a client adds things while we're in the web development phase.

After: none. *

* Please bear in mind things like domains, hosting, certificates, and the like, in most cases, have yearly renewal costs that vary from one provider to another. We can assist you in finding a suitable provider. As for Online Survival, we do not have hidden costs nor monthly/yearly fees related to our Web Design Services.

What if I want to add things to my website while you're building it?

Things can change and if you want to vary the web design we estimated, we can always come to an arrangement.

How can I get a Web Design estimate?

The best and fastest way is to give us a call us at (323) 535-2159.

E-Mail us at info@onlinesurvival.net with your request.

You can also use our Contact Page to send us a message.

How do I know how many visitors have come to my website?

Monitoring and reporting with Google Analytics comes as optional with your website when built by Online Survival.

Here are some other ways to find out:

  • Certain Social Media networks also can provide their reporting system. Most of them are free. An example would be Facebook and its "pixel".
  • Other resources: there are quite several sites that can monitor visits to your web page, some of them charge and others give that as a free service - though most of them use Google and/or Bing as their data source.
  • Paid services: some companies provide this monitoring service on a fee-based plan. Once again, the great majority use Google's engine to pull the data from, and then create their custom reports.
What guarantee I have the web design company is not going to fail?

We won't fail because:

1. Reputation. In the end, your reputation is what protects us and is all you have when doing business. About 80% of our business comes from referrals because we make sure the project gets completed to the client's satisfaction.

2. We have a perfect 5-Stars rating in Google.

3. Cost & Income. Typically, we get paid in 2 installments: 50% when hired and 50% once finished. It is in our best interest to complete your project fast and done well.

You can also review real Testimonials from past and current Clients and see what they think about their interactions with Online Survival.

Will you build a mobile or responsive website?

Absolutely.

All the websites we build are responsive and work perfectly well on any computer and mobile devices.

Can you do maintenance to my website?

We provide maintenance to any website we've built.

If you need maintenance on a site built by another person or company, we'll be glad to take a look into it and provide you with an estimate. About 99% of the time we do very well despite the platform it was built on - we have experience with many site builders, including Wix, WordPress and its many builders (Beaver, Divi, Elementor, Bakery), and many more.

Do you do logo designs?

Yes, we do design logos. In fact, we do full Graphic Design.

You can check some of our designs in our Case Studies page.

Website re-design. Web re-construction. How can you help me?

This is something we have done numerous times when a customer finds that is just better to do a new site rather than trying to "fix the old one".

We can re-design or re-do your website. Let us know what is needed and we'll get it done.